AREAS OF KNOWLEDGE:
Experienced in IT Systems management, technical writing, technical translation, property management, project management, web-based applications implementation, development and management, lecturing, customer support, devices’ testing and monitoring, local area networks creation, administration and management, has extensive experience with programming languages, web design for both desktop and mobile platforms. Detail oriented manager with excellent communication and interpersonal skills.
SUMMARY
With over 30 years of experience, served in a variety of technical and executive management positions at Armenian Software and technology companies, and has extensive experience with IT systems management, administration and maintenance, enterprise software, web programming (client-side scripting – Javascript, server-side scripting – PHP), as well as lecturing (worked as a lecturer and instructor in Yerevan Polytechnic Institute, American University of Armenia, EVA and InfoM Training Centers, Gyumri IT Center, Armenian-Indian Center for Excellence), technical writing, technical translation, project management and planning both in product development, customer support and software professional services
WORK EXPERIENCE
Company: CarTrade, Moscow, Russia, 2013 to date
Title: Systems Manager/Administrator
Responsibilities included cable, broadband and data communications systems, including LAN and WAN, systems planning, design and installation, system hardware and software installation and maintenance; LAN monitoring, troubleshooting and maintenance. Administer and maintain mailing systems; Keeps and maintains inventories of hardware and software; implements Internet support and maintenance;
Company: Instigate Mobile, Yerevan, Armenia, 2012 to 2013
Title: Web and Mobile Software Development Projects Manager, Group Manager, Trainer
Responsible for conducting, leading and coordinating web and mobile software development activities. Consulting and training the staff in new technologies.
Company: Gyumri Information Technologies Center (GITC), Gyumri, Armenia, 2011 to 2012
Title: Technical lead, Business Development Unit (BDU),
Responsible for conducting, leading and coordinating software development activities throughout the GITC projects, including key design decisions for the technology, structure and configuration of the systems. Consulting and training the staff in new technologies.
Company: Cubic GTSI, Armenia, Yerevan, Armenia, 2010 to 2011
Title: Transportation Tracking and Operations Analyst, Property Manager, Project Manager
Served as a connecting link between the hardware and software departments. Was responsible for management of projects regarding tracking and monitoring of various systems based on special tracking devices, using GPS, WiFi, LAN, satellite systems etc.
Provided phone and email support in English to the company's customers and direct requests, using web services to provision, control, and monitor installed devices on customer fleets, analyzing technical problems based on web based server system, proactively reporting issues as they occur in deployed systems, listening to customer needs and document them in written reports, interfacing with other company team members in the U.S. and Armenia.
Company: Impeva Labs, Inc. Armenia, Yerevan, Armenia, 2009 to December, 2010
Title: Transportation Tracking and Operations Analyst, Property Manager, Project Manager
Served as a connecting link between the hardware and software departments. Was responsible for management of projects regarding tracking and monitoring of various systems based on special tracking devices, using GPS, WiFi, LAN, satellite systems etc.
Provided phone and email support in English to the company's customers and direct requests, using web services to provision, control, and monitor installed devices on customer fleets, analyzing technical problems based on web based server system, proactively reporting issues as they occur in deployed systems, listening to customer needs and document them in written reports, interfacing with other company team members in the U.S. and Armenia.
Company: Foreign Finance Programs Management Center (FFPMC), Ministry of Finances and Economics of RA, Yerevan, Armenia, 2004-2008
Title: IT Specialist/Systems Administrator
Responsibilities included satellite, cable, broadband and data communications systems, including LAN and WAN, systems planning, design and installation, system hardware and software installation and maintenance; LAN monitoring and troubleshooting, and repair. Participated in all stages of project management - composing the bidding documents, regularly met with the bidders and trained them in correct composing of bidding documents and evaluation of the bids. Web content design and development. Technical documentation translation. Technical training development and provisioning.
Company: DVA Group AM, CJSC, Yerevan, Armenia, 2002-2004
Title: IT Specialist
Responsibilities included satellite, cable, broadband and data communications systems, including LAN and WAN, systems planning, design and installation. Web content design and development (HTML, XHTML, XML, JavaScript, PHP, MySQL, ASP.NET, Java, C++, C#). Technical documentation translation. Technical training development and provisioning, as well as customer support and Systems remote maintenance.
Company: Viasphere Technopark, Yerevan, Armenia: 2002
Title: IT Specialist
Performed installation and maintenance of satellite data systems, computer, LAN, PBX, and cable TV systems. Participated in the creation and design of the Engineering Academy of Armenia’s (EAA) Communications Center.
Company: ArmenTel JV SCS, Yerevan, Armenia: 1998-2002
Title: Planning Division Head
Company: ArmenTel JV SCS, Yerevan, Armenia: 1996-1998
Title: Division manager, Project Manager in Planning and Construction Department
Company: US Agency for International Development (USAID), Yerevan, Armenia: 1994-1995
Title: Systems Administrator/LAN Manager, Banyan Vines Network
Company: American University of Armenia, Yerevan, Armenia: 1993-1994
Title: Computer Department Instructor, systems administrator
Company: ArmPromProject Institute Computer Center, Yerevan, Armenia: 1985-1988
Title: Leading Engineer, Systems Administrator for Architectural CAD network
Company: EVRICA, Yerevan, Armenia: 1988-1990
Title: Applications Engineer, installation and maintenance of computerized systems base on PC-s, accounting software creation based on Foxbase
Company: Astro Scientific-production Union, Yerevan, Armenia: 1985-1988
Title: Senior Engineer, system software developer (Macroassembler for PDP)
Company: Yerevan Polytechnic Institute, Yerevan, Armenia: 1982-1985
Title: System Software developer (Macroassembler for PDP)
TRAINING EXPERIENCE
Company: Armenian-Indian Center for Excellence in ICT, Yerevan, Armenia, 2011 to present
Title: Visiting trainer and lecturer,
Mobile Web technologies and Mobile Web Applications Development
Company: Gyumri Information Technologies Center (GITC), Gyumri, Armenia, 2011 to present
Title: Web technologies and Mobile Web Applications Development lecturer,
Teaching Web and mobile technologies, including HTML, XHTML and HTML5, CSS2.1 and CSS3, XML, Javascript, Javascript libraries – JQuery, jQuery Mobile, Sencha Touch, PhoneGap and Ext JS, PHP, MySQL and content management systems – Joomla, Drupal and WordPress.
Company: Info Manage (InfoM) Training Center, Yerevan, Armenia, 2009 to present
Title: Web Design and Programming languages lecturer (HTML, CSS, Javascript, PHP and MySQL, ASP.Net, Java).
Company: EVA Training Center, Yerevan, Armenia, 2000-2009
Title: Web Design and Programming languages lecturer.
EDUCATION
M.S. in Computer Science, Yerevan Polytechnic Institute, 1982
Technical Translation, English language, Yerevan Polytechnic Institute, 1980
Linux Operating System, Yerevan, Armenia, 2006
Certified training in Linux open-source operating systems
Yerevan, Armenia
Training in Interactive digital cable TV at DVA Group, USA, 2002.
Acquaintance with modern interactive digital cable TV systems
Panama City, Florida, USA
Certificate in Telecommunications Management, organized by Cable & Wireless (Great Britain) and International Telecommunication Union (ITU). 2001
St. Andrews, Malta
Technology-Based Training (IT in training) Workshop organized by International Telecommunication Union (ITU), 1996
Odessa, Ukraine
Certified Training in Banyan Vines Networks, Administration and Supervision, 1995
Alexandria, Washington, VA
American University of Armenia, Business and Management Department, 1995-1996
Yerevan, Armenia
Post-graduate studies in Computer Network Design, 1985-1987
Moscow, Russia
LANGUAGES
Fluent in oral and written Armenian, Russian and English.
